Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,775 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you make a purchase. I recommend that you purchase protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with an excellent price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have this with all the New Tech. I have had all good luck with this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get coverage!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better be safe than having to pay an arm and a leg to get and item fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just incase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in this day and age you never know, what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it thus far!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and patient. Thanks MM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a blessing and recommed to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful with some problems that can occur with your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind , geek squad has been great , keeps me up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very patience with a non computer person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me a lot with fixing my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service and I highly recommend their 3 year warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to use this but it did supply peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    A "protection plan" that is hardly a "plan" at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's "Geek Squad 'service'" has me looking to local options on future technology purchases. I bought a desktop P.C. through them, and purchased their protection plan that claims to be for three years. Now, after the P.C. failed about a year and a half later, I scheduled an appointment, was promptly called by best buy and told they could not diagnose or repair the P.C. in the store. I was directed to corporate, where the first available appointment was two weeks later. If this is a "protection plan", I am taking my business elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my church. We are very happy with purchase!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad that you're satisfied and privileged to help you out in case anything goes wrong. Please let us know if you need any help or have any questions!

  • Rated 4 out of 5 stars

    Possibility's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hving this pprotection is a good thing, hopefully I never have to use the service but its a peice of mind in case an emergency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well schooled in electronics. When I have a problem it has always been solved. I rely on the geek squad alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve had the service before and it`s very GOOD!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst place ever. Slow, warranty says home help. L

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lied lied lied aboit buying in bome support in computer and everyone is dosabled. Never ever trust best buy. Been burmed before. Gave a chance after 20 years still lies. Buy at dell at least theh come out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was on time and quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv, soundbar, and wall shelf very quickly. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U have to absolutely buy the Geek Squad Protection. It's worth every penny.

    I would recommend this to a friend