Customer Ratings & Reviews

The peace of mind and the friendly and knowledgeable team is always helpful

Geek Squad protection offers great peace of mind!!

Perfect for someone that wants a gaming PC and knows nothing about building one. This is my first gaming PC and it was easy to set up and make adjustments. nice style to it too. Fast boot up and a lot of storage and like that it is a SSD. I can run graphics on high/ultra with no lag

Geek squad is awesome to use on all of my family's devices.

The only protection plan worth buying. I’ve never had a problem, instead I’ve only experienced great interactions. Whenever something breaks or stops working, they just get me a new product and that’s it. In addition, if they no longer have the product, they give me back the credit towards another product.

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

Love Best buy their warranty is the best ,never issues only once damaged my sons computer gaming but they resolved ,so I will never buy anything other stores Best Buy is my store for everything

Best option insurance, really peace. My recomentation is buy the protection.

Great warranty product from Bestbuy, never had an issue when I had to use the coverage, worth every penny.

Geek squad was pretty respectful and very nice to me, help me out which got me my new computer because luckily I was able to return my old one on the last day which had a popped or blown out of capacitor. So instead of going or having to wait for my PC to be repaired I just returned it and got another one.

Excellent insurance offered by Best Buy. It gives me peace of mind if my computer breaks down. You just call or email and they will come out to your house and conduct a quick test. Then if unable to repair you will receive a new item what you paid for not a refurbished one like other company’s.

Great wish it was included in the price that would make it even better

Amazing computer for my kids who are in college and have online class. Would definitely buy again

Great service with the Geek Squad.................

love it. ican use this just incase my pc breaks and causes damage

I got geek squad accidental damage protection for a gaming PC. A water spill ruined the gpu. Liars at the store told me they didn’t have to fix it because I didn’t have a plus membership; I had to read back the ADP agreement to them. They took six weeks to replace the gpu with several inconsistent excuses as to why. One of these excuses was that they were waiting on a replacement gpu from the manufacturer (cyber power pc), which was a lie (it came back to me with a second-hand HP Omen gpu). The replacement gpu runs obscenely hot. Geek squad ADP used to be the best warranty in the business. They’re dead to me now.

This is it really product to purchase its highly recommended

I love having the peace of mind knowing that my purchases are protected. Electronics and appliances used to last a person decades if proper care and maintenance were provided. That’s not the reality anymore especially as fast as our tech advances. Buying an expensive electronic is much easier knowing that you have support for 3 years

hands down worth every penny. Geek squad troubleshot and fixed an issue i had on my laptop with my keyboard not responding by running a software program i didnt know existed and they fixed the issue the same day. Their customer service is both professional and friendly all while maximizing efficiency to get you on your way quicker. I fully recommend purchasing Geek Squad Protection for ALL major purchases!

I have the peace of mind knowing my purchase is covered by the Geek Squad if something should go wrong.