Customer Ratings & Reviews

Right after the return period ended I had problems with this computer booting up. When entered re star, the computer just went dead now I have to waste my time going back to Best Buy to see how they intend to address it.

I would not recommend this "gaming computer" to anyone. Best buy should be be held responsible for advertising this desktop as its a "Gaming computer". I am highly upset and will never purchase another item from here. I feel for all the new computer gamers like me that spent so much on this crap just to be upset and have to find a way to upgrade. 700 down the toilet. thanks alot you have one less customer

Bought at Best Buy because they posted to be ready for pick up on saturday, went to store, full of excuses. will never buy again from Best Buy, Next time will only buy on Amazon they deliver as promise

Unboxed, hook it up, and powered it on...lights come on and nothing else. Would not boot! Tried few fixes found online and lights came on plus all the fans on...still not booting. Came back to it today and now it won't even power on...back to BB for this $2,000+ paperweight.

Bought this computer took it with me over seas just to find out the GPU is having issues and not connecting to the monitor. Horrible Christmas present for my son now.

I sent it for him on September 21st and it would arrive on September 22nd and they delayed it for him on October 5th, it arrives on the day indicated, they extend it further

This pc have a rx 560 not a rx 570 thats a lie and that people that work here should change the component

I would strongly advise double checking your statements. I was charged every year for 3 years for this service

Promised delivery at 12/22, day comes now it is delayed.customer care was just terrible! Service is so bad and will not even acknwledge mistake. Thank you BestBuy for ruining christmas for decietful tactics on promise not kept!

They didn't honor protetion plan due to covid, wouldn't give refund or extended protection plan

Had this for 3 months now the cpu is overheating to a point it shuts down.... Will return to best because it will take longer to ship and repair to MSI Looks great but does not work great..

I've only turned this computer on a few times. It was very slow when I turned it on tonight. It is having great trouble getting on to the internet. I think this computer is basically useless.

Internet don’t work on the hard drive I received and is no longer refundable after 2weeks. It was a bday gift for my daughter. Money wasted.

Never used it. A waste of money, guess it was because the product was good.

Nothing against the PC, just that I paid for next day shipping and my item isn’t here. BS

Do not buy this PC it is extremeley out dated and is probably worth 120 dollars in all

Piece of junk. Worked for about 2 days then died. Would not recommend.

junk. junk and more junk build your own pc. its a piece of crap