Customer Ratings & Reviews

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

Best buy has the best extended warranty program and at a good value. I highly recommend it to anyone making a large purchase. I have it for computers and video game systems and phones but i wouldnt buybit for a game.

Very nice to have this peace of mind at a good price

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

For the price, the coverage cannot be beat. Well worth the investment on a PC the price I purchased.

I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace

Very good and a good service and very understanding of customer

This was the Best thing i could have done including this service with my purchase

Clumsy? Purchase. Got kids? PURCHASE! GOT A HUSBAND? PURCHASE!! Lol but no its definitely worth it and you never know when you may need it. I strongly recommend , but be careful always ask what each warranty includes..some are not worth it.

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.

what a life saver!!! i brought my brand new tablet home and somehow the screen was cracked when i opened the box. I could have argued the warranty, but that was going to be such a hassle. The geeksquad replaced it without any questions!

I am always relaxed when I have the Geek Squad. They have my back.

I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

Have not used yet, easy to buy. Hope it comes in handy, nice price

buying protection for expensive gadgets is not required but for peace of mind it is nice to have a choice and bestbuy is top notch in fixing and delivering a working product back to you.

This service is a MUST have for any large purchases especially TV's and other electronics. My Sony TV had motherboard problems 3 times and the parts were replace at my house without me going anywhere.

I’m glad that the geek squad has my back in case anything happens to my pc or my monitor lol