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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3761 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,761 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 2 yrs protection plan! No regrets would be bad not to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad most helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we have only used the Geek Squad service for when took our old desktop in for review of what was wrong and estimate of cost vs buying new. The Squad associate was helpful in explanation and suggesting better route to take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the protection -- it will save you in the long run -- ALWAYS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to bundle and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to bundle with my product in case anything does happen to my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc good with great service from Best Buy I recommend buying a pc from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always purchase when offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad and always purchase the warranty. I have had to use the protection several times with different items and NEVER had any issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing your story with us. We're glad that you've had awesome experiences with our protection plans. We try and make it as simple as we can for you! If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Number one in the business!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing!! I would recommend that you get geeks white with any electrical problems that you have…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it great starter computer simple to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom uses it all the time so I have it for my new computer I bought through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to buy anything from Best Buy you have to get the geek squad insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at their jobs. Get the protection its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to think i know my way around a desktop and i have already used this service several times. its fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan you get it for 2 years which is nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix my computer ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled for weeks trying to open my school page, My husbands like use your geek Squad, I said I don't have time for that. well, it was up and running less than a minute.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! Wow! We're thrilled to hear about this awesome experience you had and how quick it was to get you up and running.

  • Rated 5 out of 5 stars

    I think it's worth the price on a a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek insurance on certain purchases, especially on a computer. Computers are "funny" and something can go wrong. So for the price and peace of mind I purchased this and I'm glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know there stuff. Awesome in a time of need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought several items at Best Buy. Anytime we have a question or a problem the Geek Squad is very helpful. They are always courteous and do not hesitate to help you with any issue I may have. Thanks GeeK Squad. Elaine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had before. Peace of mind. Just writing for 50 characters for survey.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having best buy protection to make sure ill never be without my device's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joel warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this 3 year warranty as it was explained to me well worth the cost

    I would recommend this to a friend