Customer Ratings & Reviews

Very happy with this 3 year warranty as it was explained to me well worth the cost

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

Well worth the money spent to ensure my computer was covered for any problems over the course of those 3 years

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

Haven't used it yet, just like the idea I have it for 3 years because I don't intend to have to replace this thing any time soon

I would highly recommend this one buying a refurbished computer

I need this cause my kids always help me remember things, and accidents happen.

Have used Geek Squad several times. The agents are very professional and extremely capable. They are also very technical when they need to be.

Agents at geek squad desk were brusk and not particularly friendly. I was told by the sales person that the transfer of data from my old machine would only be 1 day. Geek squad said it would be 5 days. They need to be consistent. They also did not fully describe what would and would not be transferred. It took me several days to get my new computer working as well as my old one.

Purchasing the Geek Squad protection has given me tranquility. I have several children and you need know when an accident can occur. I have only used the service with my laptop and it was smooth and easy.

Need to have protection for your investments! Never know what could happen

This is a must because you just never know. I have to always make sure to get protection for my gadgets. It is beneficial to avoid the expensive costs if damaged and you don't have coverage.

I really haven't had to use this, but it is reassuring that I have the protection.

The two guys came out at mounted my TV and hooked it up and turned it on which was a real good time saver

Regardless of what product I buy from BestBuy, I never walk out of the store without some kind of insurance if it is offered as I am quite accident prone and when dealing with new tech I do sometimes get worried about cracked screens or items not working after a year of use.

Just good to have in case anything happens or I need technical assistance.