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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3763 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,763 reviews
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the rockaway nj facility are great. They help us with several of our phones. They even went beyond to figure out the problem. We are grateful for their knowledge and how polite they are .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind, never would go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents do happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have a need for this service for years - I am so glad I have the protection now. Accidents do and will happen. Great to have support!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! We're very glad to hear everything is going well and are privileged to be there for you if you need it.

  • Rated 5 out of 5 stars

    Electronic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection. I have used it in the past for various other items purchased. In my view, very well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have accidental protections and not need them. With the lifestyles today I always buy the warranties with all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking for geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because if anything happens to my computer in the next year that is not covered by the warranty I don't have to worry about it. Within a year of I will not have saved up enough to replace my computer so this is a great alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful! I always purchase the warranty with all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend the protection plan to anyone that buys anything..............................................

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nick. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service got it for my computer. When I needed the screen repaired only paid $79 compared to 500 other places tried charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always have a plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought Geek, protection, until 1 day I didn't. (1) week after the Standard Warranty Expired. And that's when I needed it. I will always continue to get the Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will some type of warranty, whether it's 1,3.or 5 years. because you never know, machinery is machinery and it can be unpredictable. so please don't forget to purchase a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support if something breaks with the PC, very valuable to have if you aren't super PC savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty by a mile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty any store offers. I’ve purchased this for my OLED TVs, PC and all controllers! They even cover burn in for the OLED TV’s! The value is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use Geek squad protection twice since 2014. They know what they're doing and is well worth what they charge. If you don't get it, you will regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful I recommend to all friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps me going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always there for me. It provides competent service until the problem is fixed. The techs are polite and friendly and refer problems up the chain as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best ever!!!! Help with everything we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XARA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the products that Best Bay offers are excellent. offers me quality and good prices immediate delivery what more can I ask for

    I would recommend this to a friend