Customer Ratings & Reviews

Would never buy any device without this protection program. Great service and technicians that are helpful and know how important my time and money is to me.

The Geek Squad installed my new tower and connected it to all my system pieces and transferred data and all in under two hours! The agent was really great and answered all my questions!

I bought the geek protection with the computer, but have never had to use it, which is good. I have always had geek squad protection on my equipment and they have never failed me.

Haven't used geek squad yet.. but will if I have to

Geek squad is awesome. It is always worth it to get their protection on things. Any time i have had to see them they are always polite, and knowledgeable.

I bought the protection plan because my son and his buddies always want to bring their computers to each other s house. He is a teenager and don't trust him to transport it safely.

The warrenty helps out alot. And i am glad that i got it

Nice service very professional and reliable, online service is excellent

Always protect yourself when purchasing electronics. The manufacturers warrant can have hidden coverage limitations.

Helped me with the problems I was having without making me beg for help .

I did not use it, but it gave a poece of mind in case something wrong happens.

I am very pleased with the protection plan that I received

While it often takes a bit of my time, it ALWAYS saves me some money to have this protection. You never know when that next problem is coming, I'd rather opt to be safe than sorry. Thanks Best Buy for all the great service!!!

I always get geek squad - I have teenagers. It has been a lifesaver more than once

I always get geek squad - I have teenagers. It has been a lifesaver more than once

I purchased this just incase I needed it. Have not needed to use it yet.

I brought this for my son for a early Christmas present last year and he loves it no complaints can’t keep him off from it.

Great service, very respectful, and instructed me through everything.

Always a great add-on to have when you are not super tech savvy like myself.

Glad to find out about this plan! These all in one desktops are prone to tipping over if you try to tip it and look behind for a USB port. Almost had that happen. Will be covered!