Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3763 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,763 reviews
  • Rated 5 out of 5 stars

    Quality service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Understanding people to talk to. No robots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without the geek squad. They are so helpful, professional and proficient. Any computer issues I put in their hands are completely resolved with no effort on my part. Would not be without the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for a laptop at the right price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection for the price. I just hope I don't have to use it. Geek Squad does all my work on my computers and are very good and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an issue with their warranty policy they always did right by me! I think Best Buy warranties are well worth the money especially since I’m Clumsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have received excellent service through Geek squad. We greatly appreciate your patience to teach us to understand a lot of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite company ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy best company ever !! Best electronic prices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use, for college or day to day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. They are very knowledgeable with the lastest technology. Quick to respond and explain everything for me to understand. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 3 yr protection just cause you never know. If we need to use it, I have faith in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Incase something goes wrong and needs fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave Best Buy without it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Protection. It has proven several times to be a valuable purchase. Each time I have had an issue, the Geek Squad is on it and meets or exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection you never know when it comes to kids and they never make any problems with any claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keeps my heart at ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for anyone unable to self-service their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad service was reliable and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver for me when my computer died, and I was able to get a new one because of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not applied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None was inquired. Did not use the geek squad for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection especially with items this valuable.Had problems with other items had got it fixed right away or exchanged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only accidents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it cover only accident did not cover any malfuction I will rather take the full insurance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful especially if you just like having that added security it helps a ton and if something goes wrong your covered

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great service add on.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the back if it cant be fixed down the road then it is replaced with new or compatible models.

    I would recommend this to a friend