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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3768 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,768 reviews
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good insurance to get for your really trying to recommend it to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t pass up protecting your purchases. Definitely has worked out for us in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer a great plan.I never have to worry about my products with their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful with my purchase and with understanding what this covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop needed help a while back. Geek squad did a great job and i always get their protection now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I’m very thankful for that, but it’s nice to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, has helped me out. Wish it would cover "All In Home" labor costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY covers all you purchase from them when you buy a warranty from the Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming of highly recommend it 5 stars…..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but I feel confident if something does happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had a problem with my computer geek squad fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Better to have it than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new computer, all in one. Would not, by any means do without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this two year protection plan for my Acer Monitor. It is nice to know Geek Squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and convenient. They fixed our computer within 24hrs from drop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH THE MONEY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my butt so many times. I honestly will not buy any electronics without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind of having geek squad by your sid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind of having geek squad by your side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has the best protection and the agents are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad gives peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3 year accidental plan gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are purchasing an expensive product, it is worth the investment for the protection too. Good to know Geek Squad has my back!

    I would recommend this to a friend