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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3835 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,835 reviews
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty of best but is the best!! Always I buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty of best but is the best!! Always I buy this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something necessary.. so if your product malfunctions it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help and answer any of our technical questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Great Service by employee Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Can always count on geek squad protection. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Can always count on geek squad protection. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Can always count on geek squad protection. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Can always count on geek squad protection. Great service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully i never have to use the warranty but I'm sure it will cover it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increases confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel more confident about our computer purchase in case the unforeseen accident occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan worth the money purchased for the grandkids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best protection plan I have ever came across

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection for the large items I got my children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent expansion of insurance coverage and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were very kind and polite, they help you very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, knowledgeable. Not real easy to schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have formy grandsons first computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always take care of me!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always took care of me with Geek squad protection. No hassle

    I would recommend this to a friend