Customer Ratings & Reviews

I could not manage my computer business if it were not for the Geek Squad and their all-inclusive protection plan. The service is quick and the technicians are professional, polite, patient and extremely knowledgeable. Save yourself a lot of stress and time and let Geek Squad move you through your problems quickly!

Worth it. Always come in clutch. Honestly with all insurance it’s always better to have JT and not need it. Break the cost down monthly. It’s really not too bad

Super helpful. Didnt have the computer i was looking for but found me one in store with better spec for about the same price.

Best Buy always stands behind what they sell. Make sure you buy the protection. Everything you buy is covered.

Its good to have a warranty but best buy neglects to tell you that HP office a better warranty with in home service for 1/3 of the price. With geek squad you have to take it in

I had this computer for a month or so now and so far it's been great. I looked around for a reliable home computer. I am very pleased with my purchase.

It was highly recommended by my daughter. I thought I would give it a try.

I've had them for years and as always the Geek Squad gives excellent service I always purchase their protection and repair service on electronics

I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

I actually didn't need help setting it up and I am not tech savvy I feel good with 5 kids that best buy has a warranty for about everything and I know that if it gets broken I didnt waste 600 the extra 200 for 3 yrs os well worth the piece of mind.

I love this computer it works for me as it fits on my desk and doesn't cause any clutter. I can also play my games on it and it doesn't lag.

When you purchase products from a store you look at who is selling you what your buying and me personally best buy has a astounded reputation for good products and customers service anything they sell and any services they offer you can count on it.

It s very good service and my computer is still working good on 2 year now never slow or damage

This is something really good to have because if something was to happen to my computer by accident I can have it fixed or even replaced.

After 2 years my 50 in insignia died within 2 days the geek squad was at my home decided it could not be fixed they refunded the purchase price and i went to best buy and purchased another tv in 2 days great

Excellent, i havent had to use geek squad yet, if his PC messes up again i will call them

Had to use this on a new computer I purchased. Arrived DOA, Geek Squad instantly diagnosed the issue and had me back on my PC very quickly!

excellent customer service and answered questions and suggestions.

I have yet to use the geek squad but I’ve heard of good things

THE AGENTS MOUNTED MY TV ALONG WITH ALL MY OTHER ACCESSORIES. GREAT JOB. VERY CLEAN AND PROFESSIONAL