Customer Ratings & Reviews

"I recently had an experience with Best Buy's Geek Squad service and was genuinely impressed. Their team was knowledgeable, patient, and went above and beyond to address my tech issues. It's evident they take pride in their work and prioritize customer satisfaction. Whether you're tech-savvy or not, Geek Squad provides invaluable support, making tech challenges a breeze. Highly recommended!"

I am happy with this purchase. I got the open box option to save a little money. It didn't come with an electrical cord, keyboard or mouse. That's ok because I already have them from the previous computer. I have windows 11, which is an adjustment but it's not to difficult to move around. I hope to not have to buy another computer for a few years but if I do I'll look at Best Buy first.

The Geek Squad has always been my saving grace. They are knowledgeable.

Great service. I know it'll be helpful if somethings happens to my computer

Always purchase the extra protection for expensive purchases. They take care of you.

The Geek Squad is the best they helped me find what i was looking for.

Always a great help when I have tech problems! Easy service and always fast.

offered refund/ replacement of my computer when it stopped working

Purchased the Geek squad service. Never used it. Ok

Definitely worth having along the way because you never know what might happen!

My son downloads games all the time and so far all the games he downloaded he plays it everyday on his pc!! Whatever needs fixing they help u right away in a timely manner!

This is a reliable service and comes in handy when their is tech issues.

Had this computer for a while now and it has given me zero problems right out of the box. Running games smoothly on high.

its an excellent service and provides reassurance if something was to go wrong which is not typical

Would like it.who wouldn't want a chance to get one for the free?

Whats better than 1 year coverage? 3 years of coverage!

A must need keep your devices protected so if anything happens your good

Myv on loves it, the bad part is he wants to bo on itvall the time. But we have set hours for his gaming time, the PC is nice very fancy looking n he hust loves it. He invites his friends over so they can come play wuth him and use it. Great deal great product n great price from black Friday. Thank you Best Buy.

Great to have in case anything goes wrong.. it pays for itself

They discovered my items went on sale literally 1-2 days after I purchased. Did a return and repurchase which reimbursed me about $250 between the CPU and warranty. Would not have known this if they didn't catch it and tell me. Unbelievably honest and pro-customer service.