Customer Ratings & Reviews

Great product would recommend to a friend. My son has not had any complaints. He loves it.

No packaging damage when I received the pc. Noticeable damage on the tower itself. Too lazy to care regarding taking additional photo. Last CyberPowerPC I got, dead GPU. At least this one work.

Best Buy has outstanding protection for all their products. They go above and beyond to make and keep their customers happy. Thank you again, Best buy. Linda at Rebel Ranch Poms in Wisconsin Dells.

The product was so well made. I haven’t yet used the geek squad, but good to have it then not have it.

Bestbuy provides excellent service. Knowledgeable and friendly staff. Patient and willng to listen and then explain.

I bought a 3 yr accidental contract for my Lenovo Desktop I bought. I buy Geek Squad accidental insurance for all my computers, printers and monitors. I have used the geek squad on my computer equipment. when I had problems with them. I take my computer in to geek squad. No hassle problems. they check it right in and fix it. As soon as their done. they give me a call to come pick it up. They get my computer to me real fast. they don't take to long. I would recommend geek squad accidental insurance to everyone that buys computers, printers and monitors.

Need to be safe Incase something goes wrong. My experience with Geek Squad has always been great.

Every time I buy an item from Best Buy I get the warranty. I've never been disappointed when it had to be used. A great value.

I know many people are hesitant about purchasing warrantees for their computers. It seems an excessive and perhaps even unnecessary addition to what is already an expensive purchase. All I can say is that when you break down the cost of a three-year purchase to a per year cost, and then consider how much money you would have to fork out to replace your computer if you did not have the warranty, the benefits are obvious. We have used our geek squad warrantees several times, and it has saved us thousands of dollars. I would not purchase a computer without one!

Great coverage with Bestbuy, never had a problem when making a claim whnever I had an issue. Worth every penny and peace of mind.

The agents were very knowledgeable and helpful with my computer replacement purchase while my clother computer was needing screen repair.

I think is worth the money for geek squad. You never know what can happen especially having kids

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

This was great as we bough a Gaming PC and it fried due to overheating. I never buy these things and even though it was our fault most likely due to placement of the PC, BB came through and covered us. One downside, they sent our PC away to try to fix it first and it was near impossible to find someone to give us an update. And, it took about 2 months to finally call it dead and give us a credit to buy a new one. Was a bit tough as we were all at home for work and distance learning and down a PC. 4 stars for long time to find out result and poor comms.

Haven’t used yet but have in the past. Had good luck then.

No questions ever asked. Explained the issues and replaces, repairs some times there on the spot or in a matter of days. This insurance is the top reason why I will contine to purchase most of my devices from Best Buy and add insurance for the safety and ease of mind. This is definitely a stress saver when buying electronics and or devices for young humans ;)

Great to have. Stuff happens....good to know you got a backup plan

All in one. Fast computer, the screen is awesome. So far so good

The Geek Squad guys are decent. It's just way less than I expected. Told my 60-day old HP would have to be sent for 4=6 weeks.

For it's price, this is definitely worth it. I personally keep things in good condition and I take care of all of my electronics, but it doesn't hurt to stay safe incase something were to go wrong!