Customer Ratings & Reviews

Always great to have incase something goes south, right?

Purchased a gaming desktop for my Granddaughter for Christmas. Due to supply shortages it was necessary to puchase well before the extended store holiday return period. I did setup and check the PC thoroughly upon delivery. Everything tested good, but the Accidental Geek Squad Protection provided an additional 3 years of peace of mind. Can't beat it.

Not a bad deal if you consider the price of some of the individual components and labor together.

I had the best customer service from Best Buy employees

My 13 year old saved his money to buy this on his own. He easily set it up in about 20 minutes and has been using it non stop since. He loves the lighted fans and that it works faster and smoother than his old gaming PC that he had for a few years from his brother. We are never disappointed with Best Buy!

I haven't used the protection yet, but it is nice to know I have the protection if needed. I have purchased it for other computers in the past and so far it has been a great insurance policy.

Pretty good price for 2 years of protection, only like 40 dollars more than the 1 year so it's a better deal. They've had a good track record with other products I needed help with so far so yeah.

Haven't used the geek squad service yet but they were very informative on what i was getting and what was covered.

Had this a year now and have had zero issues. Running a 49 inch ultra wide 1440p monitor amazingly with all my games running at ultra settings. I did add ram because I run additional programs when sim racing.

We always buy the protection when we get an expensive Electronics product. It was well worth the money on our last purchase. We bought an active 2 watch for my wife for Christmas and it had a glitch in it a few months afterwards. They replace the watch at no cost with a new one. Like I said well worth the money.

Love it so much. Went back and forth about what brand to get for my all in one and going back to school made the decision a lot harder. I was tired of apple MacBooks not lasting me over 2 years. This computer is amazing. I love it.

love Geek Squad! We are sure to buy the protection for all our purchases

I bought this plan for all my big items. WELL WORTH THE MONEY! And tied in with my BEST BUY membership, and use of the geek squad, it saved some heartache on a item that stopped working. As always: READ ALL YOUR PAPERWORK BEFORE SIGNING… ask questions and be sure you understand how it works. It sure saved me some problems and loss of funds! HIGHLY RECOMMENDED!

Great product protection highly recommended for anyone

like your protection you have the best out of all the protection out of any of the ones I have

They've helped repair my phone and exchange my PC. Customer service has always been excellent and a breeze to work with. I'm not tech savvy at all but Geek Squad has helped me tremendously.

I have never had an issue using my geek squad protection at best buy. it's genuinely worth it. they honestly do the best plus more to make sure you are overly satisfied. so honestly, I prefer to buy most of my electronic stuff at best buy even if it cost more because their geek squad protection is by far the very best. at least in all my experiences.

I refused getting this service before, because I thought it would be pointless. On one of my last buys I decided to get it on a whim and it saved my life, super easy to return an item that is not working correctly, I was able to swap it for a different item that I actually like. I would recommend this protecting service for any big or small purchase.

It’s best to have geek squad services for all your electronic needs... trust me. It takes your worries away and it takes care of all your devices needs. Had all my phones repaired there... bought a new desktop and had all my files transferred by them. They took care of everything with no problem.

Excellent service. It is great to have this service as a protection. Well, hopefully not needed. It is always great to have. The times I have needed them. They are voice help me out greatly.