Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3753 reviews
(3,753 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best they will help you figure out everything's u need
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 1 year Accident protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to have this connected to my devices to protect all my electronics. If you should run into any problems or should an accident occur, their protection is there to get you back on track.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product it still absolutely amazing I’m still using it. Like if I bought it yesterday.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always trusted geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really saved myself from a heart attack when my computers bios decided to cave itself in, employee’s will list out your options for repair or offer you a refund in credit
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any time you have small kids and you buy them a device then getting and buying geeksquad is the way to go.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Services for 1 year is a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice if you have a several devices. I bought it for my first time. I’ve been use for 4 devices. Is a good choice if you will use to different devices.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Vanessa. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Love the Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind is worth every penny - I know if I have a problem, it will be fixed!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Talyns geek squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great help I recommend them 100% for every item
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Comparison
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new windows compared to my older model.
I would recommend this to a friendRated 1 out of 5 stars
Orange Park location red hair manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Always get geek squad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a issue with a pre built pc I bought. Geek squad people were super helpful. Offered to swap the whole unit on the spot. One of the main reasons I shop at Best Buy is to add GSP to the purchase. Always buy geek squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cyberpower PC Accident Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this protection plan for a gaming desktop computer. I love having the peace of mind that if anything happens it will be covered for such an expensive purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TLC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good as always helps since I’m very clumsy and need the tender care for my device!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HP 21.5 All in One computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Enjoy using this computer. It's worth the money spent.
I would recommend this to a friendRated 5 out of 5 stars
Protection service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service protection program has come in such good use when I was having problems with getting the desktop I purchased to work. Geek squad was available immediately and fixed the problem the same day.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t have to use it, but it’s nice to have for peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to know that I am covered for service with a team of experts in the Geek Squad.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't experienced it yet, but i know it will be great
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gaming computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have always been helpful when we need them. And quickly replaced defective items which was completely out of theit control. I recommend this for any high end electric item!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great back up plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good deal for having expert advice when you need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


