Customer Ratings & Reviews

I have used this plan a number of times and thankful I purchased it. Best Buy replaced everything with a problem, wouldn’t shop anywhere else

I havent had to.use this so far but I thought it covered hook up as part of the warranty but it didnt. I had to pay an additional $214 to have my moms computer set up on top of the warranty. Geek squad did an amazing job setting it up and Im sure if she has a problem with the computer they will quickly get out there.

Love having Geek Squad available when I need them. Haven't had to contact them yet for the new computer, but I know they're there.

Great service and friendly staff. Love my computer

Must have for the new gaming PC we just bought. Glad to know it will be protected if we should need anything!

Great service protection program that includes Greek Squad and service installation benefits.

Will have to see how this works hopefully I never will have to make a claim on this computer.

Have purchased several times for computer products and always have had a positive response when a problem with my equipment turns out. highly recommended.

Got it! & we feel confident about atleast the next 3 years!

Pretty dope service. They handle stuff pretty effeciently. Can take a long time in store, but they're human and have other stuff to do, so its cool.

We have used the Geek Squad several times over the past few years, and it is absolutely worth the money! Everyone is always pleasant, professional and knowledgeable. We have recently renewed the protection plan.

Geek squad saved my butt several times. I always buy the insurance.

Have not used this yet, which is a good thing, however I have used the Geek Squad in the past and thus the 5 Stars.

Best purchase ever. When my kids go through headsets faster than a pair of socks, this makes it easy to just exchange or get store credit towards a different brand.

Best purchase ever. When my kids go through headsets faster than a pair of socks, this makes it easy to just exchange or get store credit towards a different brand.

The service is excellent, good service and quick in service

You need protection these days on your computer. And the Geek Squad is always there to help me when I need them. The more protection you can get, the better.

Always a plus buying the protection now a days they just don't make stuff like they used too.

Always a plus buying the protection now a days they just don't make stuff like they used too.

This is a life saver always say yes when they ask if you want to add this