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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3758 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,758 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i usually do sign up for the geek squad they do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I do not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used the Geek Squad service in the store and it was good, the price on this piece was cheap, so I purchased. Like I said, hope I do not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great peace of mind knowing you are protected from any accidents that could occur. Thank you for providing this great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to contact Geek Squad regarding needed services. they never keep me on hold and always deliver top quality care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I can rely on the Geek Squad if my new computer has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for extra coverage!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value for coverage ( even accidental). I would highly recommend adding it to any computer you purchase; especially, if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed diagnosed my pc a couple times. Fixed it once or twice and then gave me a new one when it wasn’t working completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming consul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service they are friendly and great handling anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable knowing my purchase is wel protected and covered . Great service with the geek squad family . Thanks guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are extremely useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money. THE headache of your computer having issues and u didnt buy it will cost u more in the long run. BUY AT LEAST A 1 YEAR PLAN!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good insurance so the computer if it breaks it’s on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. There very helpful in fixing all my electronic items and if they can't fix it there replace as long my items are under warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take advantage y'all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers all the computers in your house. Why am I just know about this? My computers, my daughter's computers, all our back-ups NOW WORK..YIPPY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any large purchase at a fair price. Geek Squad would be my go to for service or repair anyway. I trust Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Protection of Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it just yet… hopefully when I do need it things will be smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this... Never know what might happen. Was able to use with ease in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy anything without geek squad protection. It has been a little slow with the pandemic and everything, but that's to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY BEST PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are very knowledgeable and very helpful even when I don't understand what is really going on.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us!

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use geek squad because my sons laptop dropped off his bed and shattered the screen a week after getting it. Took it to them and fixed it like it was brand new. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money. We’ve always used geek squad when having issues. Always receive items back in working order.

    I would recommend this to a friend