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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3761 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,761 reviews
  • Rated 4 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them lately, but when I have in the past they really try to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every last dollar don't hesitate too be covered in the end of the day is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newly launched electronics must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for all your expensive electronics that pays off over the years. Specially for brand new launched items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work Works as expected Will buy again.. It’s good to have extra protection on computer items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty in case I need it. I have always purchased a warranty with any new product purchased. I haven't needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having protection on all of my devices Best Buy offers one of the best plans couldn't pass up this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. They anticipated my questions and very informative

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The coverage is seemingly useless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well overpriced, especially considering they have no covered a single issue I have had, randing from failed fans to failed power supplies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m computer dumb so these guys are very much needed. Thank for being so friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans that actually protect what I'm buying and Best Buy is one of the better ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this!!!! Our computer had messed up out of know where & amazing having this program HELPED out so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your stuff. Trust me you might think you don’t need to but then it happens then you have to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary. Hope I never have to use it. The geek squad has helped tremendously with other devices in the passed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are absolutely great, ease of experience and right customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Plan That's Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and convenient for routine maintenance or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank geek squad has the protection they do anything can happen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me when my GPU went out on my PC. Got a free replacement when it could not be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get accidental geek squad on any item I can. You know know when you are going to need it, better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved me from losing work on multiple occasions. Extremely nice and helpful support team! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without having your items protected

    I would recommend this to a friend