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Customer reviews

Rating 4.6 out of 5 stars with 3833 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,833 reviews
  • Rated 5 out of 5 stars

    need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank goodness for geek squad protection. just wish it was a little cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent' had to use it yet, but great peace of mind knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue to buy this every time it comes up to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what they say they do for the product you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUADFOREVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family luvs Geek Squad and we tell everyone to get them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast delivery quick and easy set up. would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my keyboard, best purchase ever thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad protect my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales fella fixed my laptop then installed the security software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced with updated version and even got $ back!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was directed to customer service and got a replacement. Don't like that you have to make an appointment to speak with someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, never had an issue with troubleshooting my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great quality. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Svc Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquadismyfriendalwaysandforevertheonlyoneforme

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly! Your 

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad remote control helped me installed everything with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price of 179.99 for a year is a little high, but I like being able to take it back locally if there are any issues... hopefully not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the plan with anything you purchase !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for when you need to return something. They are good for returns, but aren't the best for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan just in case something goes wrong with the item,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan just in case something goes wrong with the item,

    I would recommend this to a friend