Customer Ratings & Reviews

Runs games great. Fast boot and runs windows smoothly. Decent price for a pre-built computer. Run all programs with out a glitch.

I need to repair my PC. Glad I got this protection plan. I walked into my local BestBuy, talked to one of the Geek Squad associates, and they helped me and sent my PC to repair. I ended up replacing my PC, and Geek Squad staff promptly provided me with the store credits.

Geek Squad service is something I recommend. Although I am a veteran IT consultant (large scale data centers), unexpected / unexplained things can happen with PCs. It's a conundrum. Don't buy coverage and things go wrong. Buy coverage and have piece of mind.

Geek squad is awesome to use on all of my family's devices.

Add so much value to my purchases. I would not want to make a purchase without it.

The stuff is very helpful and hard working never waited long time i recommended any one use bestbuy credit card

I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

Geek Squad protection offers great peace of mind!!

Bought for my pre built pc and definitely think it’s worth it because prebuilts can sometimes fail.

Was awesome!! Helped out tremendously when I got my pc shipped and it had a damaged graphics card, helped recommend a different pc with the same specs!

This is it really product to purchase its highly recommended

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

Great computer for the price. The graphics are amazing and I could not be happier with the speed and memory.

Having this has been beneficial, they were there when i freaked out about something i thought was wrong, but turns out i just forget to do something. (Skipped a step at setup)

I always purchase the accidental Geek Squad protection plans for all my electronic , I have had to use it and it is as easy to same day going to the store , go to customer service , get approval and pick up a new item.

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

Great customer service, never had an issue with the any employee through geek squad glad I made the extra purchase to make sure my PC was guaranteed for the 3 years

I love the whole idea behind the Geek squad for people like me who are NOT geeks. It was vital at first as I was starting up. Now, I haven't been bringing it in to them. I plan to have them do a 'check-up" every six months. Not sure I needed three years, but it was the most economical approach and if something goes wrong with the computer after the warranty, I will be covered.

Glad that almost anything and everything that could happen is covered under the geek squad protection:)