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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3753 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,753 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use, but nice knowing that I have protection against anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have to worry if gets broke damage wathever it takes will change it out wort every penny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big help in order to get your product fix or replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet, but recommended. I have purchased bad products at Best Buy & wish I'd done this earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Great Service by employee Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan just in case something goes wrong with the item,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan just in case something goes wrong with the item,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy the protection plans on everything i buy at best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item great staff awesome location awesome parking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced with updated version and even got $ back!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was directed to customer service and got a replacement. Don't like that you have to make an appointment to speak with someone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    never leave without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth it when you have kids never leave best buy with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly! Your 

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad remote control helped me installed everything with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty all my purchases. Get geeked up and don't look back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to all my devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why purchase a warranty if it doesn’t help?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this, what I don’t understand is if it’s covered by geeksquad the problem is listed as normal wear and tear I’ve had the pc for six months but I was still charged $100 plus tax for diagnostics and informed that it’ll be out of pocket if parts need to be swapped out. What is the point of buying a warranty if it fees like nothing is covered?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service twice. It paid for itself after one use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad For Life! Amazing customer service and communication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan for all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best Geek Squard ever will always get them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased because i have kids. I know I might need soon

    I would recommend this to a friend