Customer Ratings & Reviews

This I absolutely love.... l love having the extra protection plan so when I bring my computer in to be fixed, the protection plan covers everything from soup to nuts it is awesome..... if you do not have someone to who is knowledgeable in computers, the Geek Squad is the next best thing to have.....

I had an issue with my new computer not recognizing certain components. Took it up to Best Buy folks and they sorted my computer out in a very short time. Plus, they will take care of your other devices even if you didn't buy them from Best Buy or they are just old/out-dated.

I have had Geek Squad for my computer and printer for many years. They go in remotely and I don't have to drag them to the store. I am 85yrs. and that means a lot to me. They are always prompt and courteous and get things fixed. Sometimes they have to come to the house I don't know what I would do without this protection

I HAVE USED GEEK SQUAD ON ALL ELECTRONIC COMPONETS I'VE PURCHASED THROUGH BEST BUY. OVER THE YEARS I HAVE NOT BEEN DISAPPOINTED. VERY EFFICIENT, KNOWLEDGEABLE AND FRIENDLY

Best Buy always stands behind what they sell. Make sure you buy the protection. Everything you buy is covered.

I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

I have used the Geeksquad tech support program for many years for my computers. Online support is 24/7 and very effective if you have working internet access. In store service is awesome too. When you look at the price, it is amazing. their annual plan is highly worth it and covers a LOT of support. Almost anything I can throw at them. Whether a small business or home user, this service is a real life saver.

Have not used them yet, but is good to know that they are there.

I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

It's a no brainer. It's a must have and very essential and helpful if your computer crashes or breaks down. 100 percent a great investment because you never know what the future holds.

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

My laptop had some damage that stopped it from opening and closing without it sounding like it was going to break apart. They were helpful in getting it fixed. No troubles other than having to order a part so it took some time for my laptop to get fixed.

Have this just in case the machine gives me problems. Haven't use yet. Had to use before on another item. Didn't have problems with service.

I have yet to use the geek squad but I’ve heard of good things

It was highly recommended by my daughter. I thought I would give it a try.

Grate service they offer I really recommend it. You never know when it’ll come in hand.

It’s an amazing thing to have because if something you’ve bought breaks you could fix it like it’s brand new