Customer Ratings & Reviews

excellent customer service and answered questions and suggestions.

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

I'm glad I have the option to have the assurance that if my product breaks, I can get it fixed for free

Helps if we have difficulties in the first 2 years. Worth the cost.

I feel better having the Geek Squad behind me for support!!

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

geek squad, is overrated, stand in line, forever. if they take the unit in for repair takes a week or more to get it back.

I've bought a product with this twice, and both times I feel good knowing I have somewhere to go when I mess something up beyond my repair

Great computer.....fast....MUCH nicer than my old OS.....Easy to hook up. Had one minor issue that customer service took care of promptly and easily. Looking forward to many happy days with this desktop!

I always get Geek Squad protection since it covers everything that a computer could need. highly recommend.

Computer is top notch great for gaming and streaming

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

I haven’t had to use this service yet but I’m happy to know I’ll have a team on standby that can help me with all my computer related need in servicing my new desktop.

I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

Geek Squad agents transferred all of my data from my old computer to the new computer very quickly. They take the time on pick up to go over everything with you and verify the data transfer was complete. I have used geek squad for years and would be totally lost without them.

I love them and I like having professional opinions.

They’re good I’ve used them before in the past for Xbox and they give u a gift card of the same value u spent at the time which is great because if the time is alil cheaper now u can use the rest for something else in store

It was very easy to replace my sons monitor and I was updated every step of the way! Costumer service was above and beyond. I’m so happy I purchased this service.