Customer Ratings & Reviews

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

I would Say this is a must if you're going to purchase any electronics because geek squad is awesome they work on my laptop before so I would recommend this

I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

No matter what I get, if a Geek Squad warranty is available I will get it 99% of the time.

This protection plan has saved us a lot of money on several different purchases. I feel that the money is particularly well spent on computer purchases as it has saved us thousands. The geek squad is always very helpful. I don’t usually buy protection plans, but I do at Best Buy!

I would not be able to use my electronics if Geek Squad did not exist. Whenever something goes wrong, I know help is just a phone call away. Most times an agent can help with the problen right on the phone right away. When I have to take it into the store, I know it will be fixed right.

Very good computer protection. I only purchased for 1 year. I think it’s enough for what I need it for.

I haven’t had to use. Hopefully I won’t have to! But plans have paid out in past. Worth having. Security!

What a relief to have the Geek Squad set up our new computer! In one hours time, he had us up and running. It would have taken me all day and caused major stress.

Received assistance to understand product. Helpful staff

Thank the Lord I had accidental geek squad protection. My computer was unable to be fixed but I did get my full payment back for the purchase subtracting the geek squad amount. This allowed me to replace my computer quickly and easily.

Claire made the process of the new computer and the protection plan very easy. She was extremely knowledgeable and was fair during the process. Thank you Claire!

Our order arrived today, the box seemed previously opened… As soon as we got home, we installed the PC, got no image…. Googled the same PC and to my surprise this is a common issue. Not happy with the product, I went o. The chat with geek squad, it was useless, called geek squad, they were a lot more helpful, still no signal. Returning this tomorrow afternoon.

I got this for my new predator orion 5000 and i am very grateful i did in case anything goes wrong

Happy to have the comfort in the maintenance and safety of my devices with the 2-year protection plan. Great value.

I get GS protection with everything, its one of the main reasons I keep shopping at Best Buy. Nothing better than having peace of mind that my equipment is protected.

Really needed it to go with my pc. Thanks to this if any accident happens ill be good for 3 years.

Great service to have when something goes wrong. Geek squad is knowledgeable and worth the money.

Received assistance to understand what I was getting.

I've had them for years and as always the Geek Squad gives excellent service I always purchase their protection and repair service on electronics