Customer Ratings & Reviews

I love this computer it works for me as it fits on my desk and doesn't cause any clutter. I can also play my games on it and it doesn't lag.

I had this computer for a month or so now and so far it's been great. I looked around for a reliable home computer. I am very pleased with my purchase.

Geek Squad service will always help you sleep better at night. Rest content knowing that the Geek Squad will be there if/when you need them. They are problem solvers, solution makers, and often saviors of a not-so-good going day. I would always recommend having this protection.

I purchased Best Buy's 3-year GSP to protect my recently purchased HP Omen 30L (5700G/6700XT) desktop PC! As long as Best Buy offers their GSP, I will always purchase them for high ticket items and not their TotalTech membership!

This is something really good to have because if something was to happen to my computer by accident I can have it fixed or even replaced.

Worth it. Always come in clutch. Honestly with all insurance it’s always better to have JT and not need it. Break the cost down monthly. It’s really not too bad

They are great when i need help and the expertise.

Had to use this on a new computer I purchased. Arrived DOA, Geek Squad instantly diagnosed the issue and had me back on my PC very quickly!

Excellent quality fast, and adequate brightness great

I purchased this plan for my laptop computer. So far I haven't had to use it for this item. I have had the plan before for a desktop computer and had to bring it in for service. They fixed my issue in a timely manner and were very good about explaining the details of the work they performed.

This is one of the best parts of my computer as now i can call for help when needed

The Geek Squad has been responsive and handled all problems I have had with the computer.

Great peace of mind having this protection. A good way to protect your investment/purchase. My old computer just stopped working. I couldn't recover rare pictures. The geek squad did and transfered them over to my new computer. I will back them up now of course.

The price of a Geek Squad warranty is quite expensive. There should be an option to download a hard-copy of the warranty - just in case.

Everyone was so helpful finding the right pc for me!

For myself, when purchasing any electronics above $75-$100, I always purchase the warranty. Nothing better than knowing I can walk in and replace it for up to 3-4 years. My Sony Gold headset crapped out on me and I got store credit because they were out. EZ PZ.

I have not used geek squad service yet however it is best to l have this if anything happens in next three years. Save money in the long run.

Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

It’s always a good idea to buy a three-year protection plan when you buy a high dollar gaming computer. I’ve learned my lesson in the past and I won’t make that mistake again. I highly recommend a three-year protection plan.

I bought an HP tower with an I3 CPU for $299, $100 off regular price of $399. I used my savings to buy Geek Squad Protection for 3 years. If the computer doesn't work, I take it to my local BestBuy store and they either fix it or give me an equal (or better) new one. No having to box up and send off! I really like the convenience!