Customer Ratings & Reviews

My computer screen cracked and I have saved hundreds purchasing this plan

love it! It's fast, colorful, quiet, suits my gaming needs. It is bigger than it seems. I would totally recommend this item to anyone I know.

Gorgeous gaming PC that runs super smoothly. The keyboard and mouse that come with it are great quality as well. Overall I'm very satisfied with my purchase.

Great PC spec for the price. Runs very quiet and lots of cooling fans built-in changing color LED lights. The PC is larger than expected nut light.

The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.

Easy to use, protects 3 computers, and provides lots of help when I need it. Very happy with this product.

Love Geek Squad! Eases my mind to know that we have this protection and they can help with anything that I need on all of our devices. I add this protection to everything we purchase from best Buy!

Best way to keep electronics working properly alway use them

I bought it just to play Throne and liberty and it didn't disappoint but I am sure they are still making good PCs. amazing setup 10/10

Geek squad is awesome!!! They always come to fix our warranted items, and the items are always fixed when they do before they leave. The Geek squad employees are always helpful with any questions we have every visit. Thank you for you help Geek Squad!!!

Great PC. I’ve been able to play all the latest games.

Geek Squad set my Mothers Computer in L.A. Ca, while I was in Nashville! Thank you for professionalism! #ThaGRINDERS

Easy setup. Package professionally. Easy installation. Perfect upgrade

This is my starter PC and had to for 2 years and had no problems yet. It's a good pc for starters that has a budget for their gaming setup.

Okay, the end result with geek squad was excellent. After 3 visits for same issue, they refunded me & we upgraded. I also have the other type of insurance they offer for labor, I believe. Whatever they offer, I buy it because I can't afford a $2000 computer for a teen every year & none of us knows much about fixing them. I expect a new computer for a teen to last 3 years. Hope so! The 1st 2 visits werent ideal because they didnt solve the issue. Finally the young, professional manager got involved & solved issue. Very nice. The 1st visit was frustrating, because 1 geek told me ALL the gr8 things they would do to repair & clean it & sold me $150 parts ;( but then another, less invested, geek worked on it & didn't do half of what #1 promised, so we ended up going back twice more. $$They sold me a removeable hard drive, so they COULD fix it but they didn't move the hard drive contents over at all on that 1st FIVE DAY repair job (as promised by #1), so we had to go back a 2nd time to sit there & have them show us how to do it ourselves & our teen then did it with their guidance for 2 hours at their counter (with an appointment). They were kind & helpful each visit. Like most places, every tech is different, some superior but overall they were helpful. I was VERY happy with their final solution, once a young, professional MANAGER stepped in, miraculously, thank God! Unless you can repair computers yourself, buy BOTH types of insurance they offer: the Geek Squad protection & the Labor(?) Plan. On the $2000 computer, both of those cost about $550 and 1 of the insurances covers any electronic item he owns, they SAID, even? if not purchased at BB. I hope they told me that correctly, because it is difficult to understand what each really covers, as they offered no detailed plan info & I did ask for it. The labor+(?) plan has to be renewed annually, btw. It's not cheap but for US it has been worth it.

The three year protection plan is a must and a great price.

The best squad that exist is the Geek Squad. They staff in this department are friendly and helpful.

One of the greatest PCs I bought. Works really well. Works fast and well. Doesn't make too much Noice. Got it for a good price and performance really good for that price.

Very basic desktop but works great! It uses a display port not hdmi, and you will need a WiFi adapter. The updates will take a while, due to how outdated the system is but is really good desktop.

Agents wrote computer comparisons for me as a reference guide in making my final decision on a computer purchase