Customer Ratings & Reviews

I always recommend having Geek Squad Service. Smart and Professional!

The stuff is very helpful and hard working never waited long time i recommended any one use bestbuy credit card

so far, this service is worth it's price and my comfort in knowing that if something fails after the manufacturer warranty, this will kick in and to fix whatever fails for my peace of mind. the manufacturer always wants you to ship your item back in the original box, who keeps these things years later? just not practical, so therefore I get this product where I can drop off my item for service and more on.

All i will say is accidents happen and its best to be prepared, specially if you plan to move, have little ones, or just happen to have one of those days.

Runs games great. Fast boot and runs windows smoothly. Decent price for a pre-built computer. Run all programs with out a glitch.

I love the peace of mind of the Geek Squad warranty. it is why I buy from Best Buy. my experiences of having support for my purchases years after I buy a high dollar item makes me very satisfied with theses warranties

Great computer for the price. The graphics are amazing and I could not be happier with the speed and memory.

I recently had to use my 2 year protection plan to replace and item that I’d purchased a year ago. It was seamless and because the item couldn’t be fixed or replaced we were refunded the total of the item and we were able to get a comparable item and not come out of pocket a dime. I highly recommend getting this, especially for large purchases or gaming items for kids!

Glad that almost anything and everything that could happen is covered under the geek squad protection:)

The protection plan was cheaper 1-2 days after purchase and the sales people caught this. They let me know and gave a reimbursement. Honest and pro-customer people!

Easy installation instructions provided and explained.

I always purchase an extended warranty . Geek squad has always been good

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

CC Geek squad seems worth it to me! They listened and solved the problem for me!

Always a good experience with geek squad , highly recommend

Always great to have incase something goes south, right?

These are the best of the best techs to support my issues. They never let me down.

I had the best customer service from Best Buy employees

The remote support from the geek squad is great when you can get it. They were so busy during the virus that it was impossible to get someone. They had a 10 hour wait time but that was ridiculous then when I called back in 10 hours it was still another 10 hour wait time. The geek squad in the stores it much better. When I have a slow computer it is nice to have someone remotely go into it to clean it up.

Purchased a gaming desktop for my Granddaughter for Christmas. Due to supply shortages it was necessary to puchase well before the extended store holiday return period. I did setup and check the PC thoroughly upon delivery. Everything tested good, but the Accidental Geek Squad Protection provided an additional 3 years of peace of mind. Can't beat it.