Customer Ratings & Reviews

When purchasing items, I recommend adding the protection plan. This has come in handy for me on multiple occasions. The plan is easy to use if needed. Highly recommend

I would not buy a computer without it. Laptops are not built to last like they use to and this protection has saved us many $ in repairs so far.

Best Buy agreed to offer me a free year of Geek Squad protection because their open box computer did not have the manufacturer's warranty (called and verified with Cyberpower)

Its a great monitor for my future gaming career hopefully i have success.

I feel more secure with my geek squad 1 year warranty on my pc.

The agents are to replace my circuit board for my tv. They also mounted my glass shelves for my consoles. They are to mount my tv to the wall. They are very professional.

Great wireless keyboard and mouse. Easy to hook up, workswell, great price.

I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

It’s great to be covered. I haven’t needed it yet but glad I have it just In case. Covers a whole lot of things eases my mind during this time of covid that at least I’m covered

Great service. Understanding people to talk to. No robots

If your going to buy any electronic over 50.00, make sure you buy the extrend warranty. Best buy's customer service is great and will not hassle you with returns if your product breaks.

Fast and easy to use, for college or day to day use.

Love Best Buy best company ever !! Best electronic prices!!!

very good for the price haven't found anything close to as good as these ones, Would recommend for sure! Very good quality

Great Incase something goes wrong and needs fixing

This is great protection for the price. I just hope I don't have to use it. Geek Squad does all my work on my computers and are very good and helpful.

We have received excellent service through Geek squad. We greatly appreciate your patience to teach us to understand a lot of technology.

I would be lost without the geek squad. They are so helpful, professional and proficient. Any computer issues I put in their hands are completely resolved with no effort on my part. Would not be without the service

I’ve never had an issue with their warranty policy they always did right by me! I think Best Buy warranties are well worth the money especially since I’m Clumsy

We got the 3 yr protection just cause you never know. If we need to use it, I have faith in the Geek Squad.