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Customer reviews

Rating 4.6 out of 5 stars with 3714 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,714 reviews
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without having your items protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a plan and they always come through with the best help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty in case I need it. I have always purchased a warranty with any new product purchased. I haven't needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranties are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase they extend it warranty agreement haven’t had to use this one but if do I know they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for getting a pc keeps all pf your stuff protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer helps in all qe do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to see that it was a good value and a great product. We 7se 8t for all purposes business and social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good insurance so the computer if it breaks it’s on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money maybe small but it does a lot of different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the geek squad accidental protection because I have 2 boys that aren't the most attentive people but boys will be boys and now I am covered for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer and answered every question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was there to help set up my son's computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad on my last computer very quick on fixing it and they have 24 seven Help Line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newly launched electronics must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for all your expensive electronics that pays off over the years. Specially for brand new launched items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple devices including a television under the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m computer dumb so these guys are very much needed. Thank for being so friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Managerial & Corporate Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this!!!! Our computer had messed up out of know where & amazing having this program HELPED out so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this coverage if I ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ******** Good customer service *** agents always take times to listen to customer's complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you hope to never use! Ordered 1 year plan for desktop in case of emergency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary. Hope I never have to use it. The geek squad has helped tremendously with other devices in the passed.

    I would recommend this to a friend