Customer Ratings & Reviews

It comes with the wireless mouse and keyboard. The screen is a good size and windows 11 is fast. I miss having the cd rom to use some of the programs I own. It is running fine now. Time will tell.

Very useful, if something breaks that’s no fault of your online they fix it and replace it for ya. Just wish they had a 4 year plan.

One of the greatest PCs I bought. Works really well. Works fast and well. Doesn't make too much Noice. Got it for a good price and performance really good for that price.

I have enjoyed the new computer, I use it for gaming and playing around with 3d modeling and scene design in an online community. The graphics have been great and I have no issues with lag at all.

Always gotta have this protection - anything can happen its quick and easy for repairs

Easy setup. Package professionally. Easy installation. Perfect upgrade

Very basic desktop but works great! It uses a display port not hdmi, and you will need a WiFi adapter. The updates will take a while, due to how outdated the system is but is really good desktop.

Just having a protection service is always useful, so i think this is awesome.

I'm glad I got this because I may have to use it soon.

Hopefully I don't need this service but bought it anyway.

Agents wrote computer comparisons for me as a reference guide in making my final decision on a computer purchase

Decent computer but came with some serious issues. The cables to the network card were hitting the fan because they were never routed correctly when the computer was being built. I had to have Geek Squad take the video card out so they could route the wires correctly. I contacted CyberPowerPC to troubleshoot the issue and they told me to just tape the wires down. Then they sent me information on their warranty and this is what they said "If you are still having issues, we can bring the PC in to be serviced. The warranty covers the cost for parts, labour, and shipping from us to you. The warranty does not cover the cost of shipping from you to us. The current repair time is approximately 14-21 business days." I was not happy to hear that I would have to pay to ship a computer from me to CyberPowerPC even though it was their fault from the beginning. I am so glad Best Buy was there to save the day in only a few minutes.

Not happy with customer services. I got my package on time but the way it was package was unsatisfactory. Computer should have been wrapped. Without being properly packaged I suspect that the pieces needed where lost. Delivered in the rain I worried the Computer would be damaged. I finally got it set up after going out to get a new keyboard and mouse because the one it came with was missing the connection piece. This is beyond annoying and tiggering. Do your job!!!

Geek squad service is great. I always buy the services because most of the things I get in Best Buy are electronics for my grandson or me. Have used their services twice and they solved my problems right away.

Just recently bought a computer from them and so far its amazing. Great value for the price. Thanks IBUYPOWER!

Great Service!!! I was able to get a new desktop after my first one got damaged.

This was a gift for my oldest grandson he got this for birthday and he loves it

I have decided to give the overall experience of this purchase as it was by no means perfect. An overall solid purchase though. Its got the GPU, CPU, and decent enough RAM. There are more parts in the build that are closer to the lower end overall, but they are not the worst by any means. I'd say that if you are not informed of all things PC to look elsewhere as there are a few things such as settings that should be changed out of the box. Cooling is an issue as well so if you are not comfortable purchasing better parts to swap out such as the AIO, and additional cooling fans. If you're doing the basics like browsing, movies, schoolwork, music, etc. then you could consider it as I don't believe these would be demanding enough to give issues. It's decent overall and I am satisfied with my purchase.

The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.

Good value in case that you doubt anything about your computer.