Customer Ratings & Reviews

A must-have if you are looking to purchase anything from Best Buy

It is nice to have an accidental protection service

My computer screen cracked and I have saved hundreds purchasing this plan

The best squad that exist is the Geek Squad. They staff in this department are friendly and helpful.

Nice to know there is help if there is a problem with the tv.

The graphics on the pc are excellent and it runs games like its nothing

I buy to have garatie for one year if somthing breaks

Excellent Team members with great knowledge about their products

Hopefully will never need to use this since this seems to be a good computer.

Our HP all-in-1 was knocked off the desk, hit the chair and landed on the floor. The mishap resulted in a cracked screen and the computer would not power on. Took it to the Geek Squad. They had it repaired and ready for pick up in less than a week. Cost to repair would have been $800 if we didn't have this 2-year accidental protection; so this plan is worth every penny.

Peace of mind. Great service. Easy to return products

I had to buy a new computer because my old All-in-One was using Windows 7, and Microsoft kept alerting me that they would no longer support that system. So, I purchased my new PC at Best Buy, and then took in my old computer and asked the Geek Squad to transfer all of my data to the new one. I had lots of files, including many email files, and I was worried because at first one of the associates told me that the emails couldn't be transferred. But then "Hutch" took over, and he was not only able to transfer all my files, he also set everything up for me and made sure that I understood how to use all of it. (And for an "older grandma" in her 70's, that was VERY important!) I can't thank Hutch enough for all of his help, and I highly recommend the Geek Squad for everything technical! (They'll even come out to your house and set up your TV for you!) Thanks, Hutch, and all of you Geeks!

Love that I can call if I need help or if there is a problem with my PC. Good value to know I can get help when needed.

Haven't had to use it yet, and I hope I never have to! lol but I definitely am glad that Best Buy offers services like this just in case.

Computer arrived and just installed it, everything runs great out of box.

Best way to keep electronics working properly alway use them

Always good with what they do i will definitely recommend to anyone in need of their services !

Love it!! Had to used this last week. No troubles after one year. They gave me store credit for the amount of my purchase. And will buy it for my new PC! Thanks geek squad

I have not had to use this service, but it was nice to get it just in case something happens to my new gaming PC. They aren't cheap, ya know!

Great PC. I’ve been able to play all the latest games.