Customer Ratings & Reviews

Having the security of geek squad mak s me feel so much better

I had to buy a new computer because my old All-in-One was using Windows 7, and Microsoft kept alerting me that they would no longer support that system. So, I purchased my new PC at Best Buy, and then took in my old computer and asked the Geek Squad to transfer all of my data to the new one. I had lots of files, including many email files, and I was worried because at first one of the associates told me that the emails couldn't be transferred. But then "Hutch" took over, and he was not only able to transfer all my files, he also set everything up for me and made sure that I understood how to use all of it. (And for an "older grandma" in her 70's, that was VERY important!) I can't thank Hutch enough for all of his help, and I highly recommend the Geek Squad for everything technical! (They'll even come out to your house and set up your TV for you!) Thanks, Hutch, and all of you Geeks!

I personally love the Geek Squad protection plans. We have been purchasing them for years and always deal with great, efficient and effective service.

10/10 If you have any issues they always try there best! speedy turn around time!

Computer arrived and just installed it, everything runs great out of box.

Very good and nice good service to use, easy to have.

I love the GSP plans that I buy i know that I have the peace of mind that I'm able to drop my device off and it either going to get fixed or replaced, but with Desktops and laptops they also offer data backup services which are critical, I always buy the protection plans cause once the one year MFG warranty expires your paying out of pocket and it gets expensive.

Confidently brought my product due to the plan. Awesome pricing

I love that I have 1 year of geek squad, because if anything. Happens with my pc they will fix it for met with no cost.

I Purchase the Geek Squad Service, because I think that the protection I will received on my Lenovo Desk Top Computer will give me a peace of mind knowing that if anything go wrong the Geek Squad have me cover. The 3 - Year Protection Plan for $159.00 is a good price to pay for a peace a peace of mind.

When life happens you would wish you had the 1-Year Accidental Geek Squad Protection

Peace of mind for the next 3 years is all i could ask for. Great value if something unforseen happens to your device

It's nice to have a warranty like this for when something breaks down, and knowing that there are people I can talk to and work with directly when an expensive device I just bought starts having issues is certainly a reassuring thought. Though a warranty like this also depends on if it's actually needed and the skill of the Geek Squad member who deals with it. Generally, it's good to have but I wouldn't suggest getting it for every single purchase, just the really expensive ones!

I love Geek Squad warranties to protect my devices

My girlfriend got this for me and its great to have

This service is the best. It is easy to understand when instructed by their technicians remotely and valuable to me as a consumer.

I've been customer for many years and always my Squad to get my kids computers and software and much much more fixed if any issues. So when I get an issues the guys at the Squad are the ones who solve all my issues. Very happy to pay for my yearly service. Feel confident using all my devices/computers etc. knowing they are there for us.

I purchased this extended warranty for a desktop computer that was a gift for my nephew, which was a great decision. Around 18 months after purchasing the PC, the power unit went out and damaged other components in the process. My brother took it to Best Buy where they trouble shot the issue and offered a full refund for the machine since they deemed it unrepairable. For a purchase of this magnitude, I'd recommend the warranty. It wasn't that much more money and it was way less than replacing the computer out of pocket.

We cannot say enough nice things about our very pleasant experience with Beavertonś Geek Squad agent Christopher this past weekend. He was very polite, helpful, courteous, and got the job done well and in a timely manner. His calm demeanor and incredible expertise had my son and me feeling better in a matter of seconds with our new gaming computer that was not working properly. We knew we were in excellent hands with Chris. He even went above and beyond by offering to set up our Windows 10 before we came to pick up our PC. Then, after we checked out, to finish the job in complete style, he carried our tower out to our car! Christopher really is one-of-a-kind! A real gem! Anyone lucky enough to have him help you will be very happy he did!

Love it I have no complaints about this I’m happy I got it and is protected by the geek squad thank you for your service