Customer Ratings & Reviews

Really happy with the geek squad protection. We bought it with my son’s gaming computer. Definitely would purchase this protection….just in case something happens.

It's greta you guys, always get the protection plan because BEST BUY is the BEST when it comes to stuff like that! :)

The guy that came to set up the computer was very professional in arriving on time as scheduled, setting up the computer and answering our questions!!

Bought for my pre built pc and definitely think it’s worth it because prebuilts can sometimes fail.

extra protection is good for accidents bought for her

Awesome for proection when you need to make sure all your tech is running properly and smoothly

idk what to say, i haven’t needed to use this yet but i like how the options there

I love the simplicity of getting service in a store. These plans have saved me on multiple occasions.

Super fast and efficient. They explained the processes and helped teach me about the product. Definitely knowledgeable about all their products.

Well what can I say it is very self explanatory… protection means everything when purchasing these expensive equipment. Like for example spend 2400$ on 9th Dec for gaming pc 22 days later crashes hardware issue from factory. Lucky still able to exchange for new one without having use the protection. Never know could went 3 months then crash so best be safe than sorry

After initially buying an ASUS ROG gaming computer at the same price point, that underperformed, under cooled and just poorly put together I was forced to return it and search for an alternative. After seeing the specs of a computer priced exactly the same I made a leap of faith and purchased from Ibuypower. Not only did it come water-cooled unlike the ASUS ROG, it came with the same graphics card but an OC edition (2080super) ,two bonuses for exactly the same price. Not only that but it came in a much more beautiful tower and more sufficient cooling to power this beast. After this experience I don't see myself purchasing from any other company for a while. Right on to Ibuypower for doing it right.

My son called the Best Buy Geek squad with a question about his new gaming computer, they were able to remote in and show him how to fix the problem and give tips on how to improve the performance of the computer, it was solved on the 1st try and was never an issue after. Thanks very much for all your help and having 24/7 availability

I am very satisfied with the PC that I was given for Christmas. it runs well it has had almost no technical problems and as of now I can tell that as a Pre-Built PC it can leave anyone satisfied as the performance has had no issues for half a year now. If you ever want a PC but don't have the budget or motivation to build your own, this is a great budget friendly pick for you

Beautifully priced protection for such an expensive product.

I use geek squad so I know my expensive devices are covered in case of an accident

The technician installed my Samsung 50" TV. Made sure everything was working good. Same technician installed my new All-in-One Computer on next visit. Also made sure everything was connected properly and working great.

"I recently had an experience with Best Buy's Geek Squad service and was genuinely impressed. Their team was knowledgeable, patient, and went above and beyond to address my tech issues. It's evident they take pride in their work and prioritize customer satisfaction. Whether you're tech-savvy or not, Geek Squad provides invaluable support, making tech challenges a breeze. Highly recommended!"

Glad to have the option to add insurance to my expensive purchase. Gives you reassurance and peace of mind in case anything were to happen.

Great to have i would recommend getting this item for sure

Good it was what I expected no problems so far. I would recomend anyoene that wants to buy it read the description first.