Customer Ratings & Reviews

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

Haven’t needed them yet, so I’ll give the benefit of doubt.

when you need professionals to fix your PC these people at best buy known as the geek squad are there to help plus a word of advice it is always good to get their protection plan especially if you have kids or pets that get around your computer or just when you want to make sure your game is always playing at peak performance

It is nice to have an accidental protection service

Hopefully will never need to use this since this seems to be a good computer.

Worth it for the protection and longevity of your devices and appliances.

I usually buy Geek Squad service because of their reliability and expertise. Whenever I encounter technical issues, I know they’ll provide fast, professional assistance. Their technicians are knowledgeable and offer thorough solutions, whether it's for repairs, setup, or troubleshooting. The convenience of in-home service and flexible support options also make it easy for me to get help when needed. Overall, it’s a trustworthy service I can depend on.

I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

I buy to have garatie for one year if somthing breaks

Nice to know there is help if there is a problem with the tv.

A must-have if you are looking to purchase anything from Best Buy

they really helped me out with setting up my pc to everything

Love geeksquad they have help with alot of issue that arise from having kids with electronics. On the flip side i dont like the coverage dates for that price it would be great to have it for at least 2 to 3 year plans cheaper

Easy to use, protects 3 computers, and provides lots of help when I need it. Very happy with this product.

My computer screen cracked and I have saved hundreds purchasing this plan

The graphics on the pc are excellent and it runs games like its nothing

Geek Squad set my Mothers Computer in L.A. Ca, while I was in Nashville! Thank you for professionalism! #ThaGRINDERS

Excellent Team members with great knowledge about their products

Peace of mind. Great service. Easy to return products

Agents were great but if something goes wrong and you return the item after 15 days, even for a defect (my last pc processor went out just after 21 days) you lose that protection cost. So I had to get refunded, buy another protection for the new PC and no refund at all. Geek couldn't repair my 5 year old Alienware lap top is what started all of this. The people are absolutely awesome but are tied by bad policies. And every time I'm say I'm not coming back the Best Buy, it never happens, I love these guys. Used Best buy in Vegas, Pennsylvania, New Jersey and back here in California. And I will be back again.