Customer Ratings & Reviews

Knowing that Geek Squad is available whenever I need them is a great idea. So far, I have no problems with any of my electronics I have purchased through Best Buy. If I do, then I will contact Geek Squad.

I love how if my devices ge. t broken i can bring it back and it wil be fixed. Best buy has always honored it.

We will always get this protection on any laptop. We have had to use it several times over the years and the process has been easy each time.

Best thing since you're the immunization shots, just get the protections you will be happy, its easy break it brings it in give it to the Geeks and they will fix it or replace it!

Always a must. This pays for itself. Living is hard. Geek squad makes things easy.

If you planning to travel a lot with our electronic equitment is not a good option, it has not having any international cover even when at the store says that it has. On the other hand, is an excellent option to have it for US, give you a great service plan and cover a lot of normal accidents such though to the floor, water, not working cables, etc. Good cover to have it for US not for international trips or customers.

Any of our large device purchases we get the geek squad protection and let me tell ya - they came through for us in the best way this time. My son dropped my husband's new tablet and damaged the screen and geek squad saved it. And we got it back in a week! Worth every penny :)

My son loves his tablet! It's having charging problems now but I think because he doesn't turn it off at night!

When my sister's tablet broke, Geek Squad took it in and fixed it and returned it to me as new.

I always try to get the protection plan when I can. The geek squad service plan has saved me a couple different times in the past. I also like that the plan is saved in the best buy system, so I don't have to hold onto the receipt and try to remember where it is if I have a problem.

I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

I’m glad I got this service, even though I didn’t have to use it, it was good to know I had it

Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

Whenever I have an issue they are always on top of it & help resolve my issue or find alternatives!