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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4199 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,199 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a little over priced but Glad I had this coverage even thought they could not connect to it in order to assist me via online; had to bring in my ms surface pro 4 in to Best Buy in order to have my problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad better than all!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go!!! Always I sure your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB’s New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is simply the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about Geek squad protection, simply the Geek squad keeps me coming back to Best Buy. Without the Geek Squad Best Buy would be just another store...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plans are the best

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth spending the extra money for your product to be protected. Life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for traveling and keeping in touch with social media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with my pc issues. They fixed them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection plan worth every cent..

    I would recommend this to a friend