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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4514 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,514 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsun tablet had a crack screen and was glitching, I took it in and they just replaced it with a new tablet. Excelente service !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but got it just incase my elderly father dropped it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services. Good investment, recommended..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw i would say is they werent able to repair my son tablet so they replaced it and i couldnt renew the protection i would have to spend a whole nother 40 dollars on insurance but other than that its solid i would recommend getting it because when your item breaks it nice to know it can still be replace if not fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you anything happens they will swap it out or fit it. I can’t say enough they have one of the best protection plans I have ever seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a child's Kindle. The Geek Squad service contract was explained completely and I feel at ease knowing we are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought the extended warranty on my product. You just never know when you’re going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection product for ny kids tablet and i love it always covers there tablets damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i bought the extra coverage incase i would ever need to have anything fixed or replaced always good to have a back up plan and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on kid's HD Fire tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last year with a kid's firewire. Worked great when the screen broke and i had to return it for replacement. There was no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to store for all my electronics and appliances!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsfot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Had purchased the Extra geek squad Warranty . Wondering if this product will make me happy as far as speed of use and excell Microsoft works technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad is on my side!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy to be here for you. Please let us know if there's anything you need help with.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it just yet.. Hopefully won’t haven’t to anytime soon. Got it just in case my son damages the tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. It has performed wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Greek squad coverage. My grands cracked screens on their Amazon Fire's at less 5 times. I was about to get new ones with the coverage each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Very easy to use and charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy unhappy, and left with a smile on my face. Geek squad answered all of my questions and treated me like a guest not just another customer. I will continue to come back for all of my needs! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop.

    I would recommend this to a friend