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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4514 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,514 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you buy a product, all way get the Geek Squad Protection you will never go wrong. They know there stuff and they will help you all way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one protection on tablets that covers everything. Thank god i did because both screens started to crack out of the blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to complain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans offer some peace of mind, in my mind. They aren't too expensive, and you can pretty much guarantee if something goes bad or quits on you, you'll be covered! Things happen, things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was great for me and helped me with any worry I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome..worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome service. Could not/Would not own a device without Geek Squad service. You have expert advise and the ability to call on them at any time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There needs to be a better way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I can use it, but there's no way to determine which product is which as you need information such as the product serial number along with the receipt. I ordered multiple as I have four children that each got one. Three of which had a glitch shortly after opening them and froze. I considered sending it back, or going to get repaired but I can't seem to figure out which is which.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i have it. I use my tablet a lot . If you use yours a lot, get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this extra warranty for my tablet. Its always best and wise to have extra protection for your products for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service, but still can be improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind for the accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy anything from best buy, get the geek squad. They always solve my problems and are always available for questions. Nice little perk and very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this plan. a few hundred dollar warranty resulted in getting two replacement machines over the life of the plan. Easily paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is simple and easy to use, especially to listen to music too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added peice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some more expensive items it's worth the peice of mind if something goes wrong. Usually a painless process with Geek Squad.

    I would recommend this to a friend