Customer Ratings & Reviews

My daughter has been happy with her tablet and had great Picture quality

Been using warranty from best buy for so long, completely recommend it people!

I get the replacement service on my major purchases and the only time i need a replacement the staff were great and i got a new device

Easy to change when breaks. Geek squad very helpful

Really work, answer all time. Excellent when you need with broken product.

needed to purchase protection because the gift was for my grandchild and would like to make sure if anything happened to it. it was covered

I mean you get what you pay for it break they fix it if they cant they refund you so its always a must to get protection on the device if you take it everywhere

The agent installed my tv to my bedroom wall. I already had an Apple TV which he reconnected to my new Samsung 43 in tv. If I buy a bigger tv for my bedroom, geek squad recommended that I have them come out before hand. To make sure I have enough space on my wall.

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

[Employee of bestbuy] Good to know that I can get protection on my items

Geek Squad , thank you so very much for fixing our computer after we had been hacked !!!! What an awful situation, they have gave us reassurance that they would do the best they could to “ fix it” . And they did !!!!! Worth every penny to have Geek Squad protection.

I love this Microsoft Surface Pro warranty! I just wish it was a 4 year.

I’m glad I didn’t have to use the warranty, but I’m glad it was available

great for the kids awesome easy to use come with apps no need to putchase

I purchased this protection plan when I purchased a tablet for my grandson to do virtual learning. He's been taking care of his tablet so far so there's no need to use it, at lease not yet. It was affordable and something I don't think you can go wrong having.

Great service department. Has saved me a few times. When you own a lot of tech products it's a life saver

I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

I had an issue with my daughters laptop. made point end to take it in, geek squad guy sent an email with what was wrong and how to purchase needed repair parts.. took said parts in and bam! few days later laptop alll good and dad didn’t have to pay any other fees. I like