Customer Ratings & Reviews

Excellent services helpful and understanding. Issue was solved in a minute

Very affordable and totally worth it! Buying a new tablet for my son, I definitely wanted to purchase the extended warranty!

Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

I recommend this good quality tablet, I love it because it has a good volume, the battery doesn't drain fast, I highly recommend this good quality tablet.

Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.

You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

Very sturdy and great product. My 6 year old loves his tablet!!

I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

The agents was a great help finding what i really wanted for college for a good price too, also made sure my purchase was successful and taken care of even when it came from a different store.

ALWAYS get the protection as you never know when it might come in handly lol. With my kiddos its a wonderful must!

I will never buy any electronic over $300 without this protection. I have used it 2x on different laptops. If it can't be fixed they will issue a gift card to replace. Totally worth it!!!

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

Note that bestbuy new repair policy is to send to microsoft v/s swapping for purchase price which is what they used to do. In my case had battery not holding as long of charge, so took in 1 week before expired. They sent unit out 2 weeks later they replaced with referbished older serial number unit. And that unit had a scratch 3/4" long in display. They sent it out a second time, and that refurbished unit with another s/n came back with battery that was also not holding up as it should. They finally said they would return my purchase price and write this one off as junk return. I then purchased the Surface Pro 9 which I am happy with and took out this Geek warranty again.

Geek squad is awesome! They have all The necessary information to get you back up and going

it is always worth it to get geek squad protection in my opinion!

If you have joint issues in your hands like my mom does I highly recommend in case you drop your device

The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

When I had a problem with one of my TV I went into the store and the geek squad make everything so easy I'm start to finish I'm glad that I had this.