Customer Ratings & Reviews

Any time I use geek squad they are very helpful and informative. They always make sure I understand the issues/solutions.

Lisa Mills was courteous and had patience while working with me on my issues with my laptop.. She did not over sell and made sure I understood how to work my unique computer features. I am completely satisfied!

Servicio increíble, agradecida con su servicio siempre.

Worth the investment! These guys are honest, fair, and very knowledgeable! Will buy protection plan on every electronic I buy!

Very helpful and as long as you got a Warranty you will not have a problem with your return, their pretty good at help resolve a problem

I am sooo glad I purchased the warranty because I needed to return my kids tablets and the process was literally seamless. I told them the issues, they looked up my warranty and swapped my tablet for a new one that instant and I was on my way back home. The whole process took maybe 10 min max

Got protection plan and forgot about it so I called to check and my plan was good for any spills, falls cracks all of the things kids might do. They were covered. I would tell everyone to get the protection plan very a affordable plan.

It's never a bad idea to get a protection plan on an electronic even if its brand new!!! Never know if a factory defect is going to occur. Best Buy did me great service on a return for another item after owning it for a while too.

Geek squad never fails when it comes to their protection. The service plan that was offered to me at the time of purchase was a no brainer. This protection keeps you at ease for the number of things it covers.

I love the samsung tablet it works very well with no issues

We always purchase protection even though you never want to have to use it. Unfortunately we have needed the warranty in the past for a number of products and Best Buy has been easy to work with in getting issues resolved. Nice to have if/when something happens. Piece of mind.

Great warranty..great customer service and attitude

truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.

I purchases this tablet to help me in nursing school. And it is very convenient and compact.

I always love getting Geek Squad, especially when having children. It helps a lot when things break, even with cases things break.

I'm hoping to never have to use this but just in case I'm glad i bought it. I trust the geek squad so in the case that i need to access their services i know I'll be in good hands! Best Buy...they have the GEEKS!

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

It's a great product to have stress-free worrying about if it break or anything you have the Geek Squad to help you

The agents are super helpful and they were amazing

All the kids will love this tablet. It has everything they need. And most importantly parental control.