Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,542 reviews
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a tablet I had purchased after having to replace one that was broken. Unfortunately I didn't have geek squad on that one and I regret it. I'll just say this, if you're clumsy or have a child or are dating someone clumsy this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is good to have and it always come in handy especially if something happens to your merchandise. So dont never leave the store without purchasing your geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome, I used this for my granddaughter's tablet that she cracked the screen on and they ended up letting me get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently purchased a tablet and bought the geek squad protection that is offered with the purchase of electronics. It’s pretty much covers spills, cracks, and whatever may happen to your tablet. I think it’s cheap and covers your for 2 Years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for small children especially knowing how irresponsible they can be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not use this one this time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year has gone by and I did not use this warranty, but... The previous tablet I got had a problem and due to this warranty I had for it, it was replaced right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best kids table

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best kids tablet.Es la mejor tablet que he comprado a mis hijos y su protector aguanta las caídas

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best extra coverage

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is the best extra coverage plan you can buy would also recommend to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my device for repair and service was executed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement policy!! Best choice ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection for your kids stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been pretty good about not breaking her stuff. She's a fairly responsible 4 year old, but I understand that accidents happen, so it's nice to have a piece of mind knowing that if anything happens you her tablet, she's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a computer or any device that you want to last more than 2 years, I can't recommend buying a protection plan enough. My last device developed an issue on literally the last day of coverage and the device was covered with no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The Geek squad protection is a great service and it really comes in handy. They honor their protection plans. The process is real smooth and easy and they are their to help should you have any questions or need help. Tammy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Insurance plan hands down the best. I have a special needs child who is constantly breaking her tablet every other month! I go in and get a new tablet and insurance plan with no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this plan before for other products. Its a good plan but I wish it didn't get used up on the first replacement and would carry over to the new item without having to buy a new plan for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

    I would recommend this to a friend