Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,542 reviews
  • Rated 5 out of 5 stars

    BUY THE PROTECTION, IT WILL SAVE YOUR DEVICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on EVERYTHING! This helps you not worry so much about something happening to your product. You work hard so protect your things with a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tenth generation. Love it. Screen is larger then the older ipads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad is on my side!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy to be here for you. Please let us know if there's anything you need help with.

  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Geek Squad protection and have had no problems with it at all. We have used it for almost all the products purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best you can ever have!!! Dont forget to add ot!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, for the most part i have never had a problem replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security when you need it most! I love knowing they’re only a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend gig squad to anybody brin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ideal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to complain.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans offer some peace of mind, in my mind. They aren't too expensive, and you can pretty much guarantee if something goes bad or quits on you, you'll be covered! Things happen, things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties in the business.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is by far the best Warranty service! They can’t fix it, replace it with new one or updated version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service, but still can be improved.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB’s New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection plan when getting tech from Best Buy. It covers spill protection and when you have kids, it’s the best thing to get.

    I would recommend this to a friend