Customer Ratings & Reviews

A reasonable price for total coverage of a device that will be heavily used.

Great little tablet for the cost. I bought it for my daughter that’s getting too big for the kids tablets but not quit ready for a iPad or other expensive one. So far, she seems to love it.

The guys from geek squad they’re pretty helpful. They help a lot with all my needs.

I have purchased Geek Squad service for my high-value devices and the few times I have required service have been positive experiences, it is easy and quick to schedule a service appointment, repairs are done in an acceptable time and if not They are capable of repairing and replacing the product with a totally new one of the same or similar commercial value depending on the situation.

Never thought I would need support this soon but after only a couple of weeks I had a problem, could not connect to the internet. Called the Geeks Squad and received an appointment for later that day. Arrived for the appointment about 15 minutes early and the repair was completed in less than 10 minutes. So, I was out and, on my way, with everything working great before my scheduled appointment time. This is great peace of mind for a nontechnical person like me.

I like geek squad, cause they care about helping you get your technology back up and running

This is a quality item. I love it. Thank you so much

Total tech is a hassle-free repair program. They fixed a computer I had even before I had total tech. Other big box retailers offer a warranty at extra cost but then won't cover you because you must first exhaust the manufacturer's warranty where ever that happens to be. Now if something breaks I take it to best buy. They fix it. Period. I go home happy.

I haven't had to use Geek squad, but I thought I'd purchase it because I rather be safe than sorry.

Always worth it on portable devices money never feels wasted!

The geek squad crew at my local best buy is very kind and honest. It's reassuring to have a repair service wrapped up in an electronics purchase.

The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

Geek Squad Protection is a must have! Don't look at it as an exra cost to add on. Look at it as a cost saver because if/when your tablet flies out of your hand or it falls out of the car and the screen cracks or something inside breaks, maybe water or other liquid spills and damages it you won't be sorry to have bought a plan like this. Especially important for more expensive portable devices.

I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

Have not tried it but they tell me its amazing tech support.

I always purchase Geek Squad service with items that I know I have no business trying to repair, it provides me with the security knowing should something go wrong, repairs are covered. Best way to go.

My kiddos broke our tablet so I am so happy we purchased the 2 year geek squad protection. They were able to swap it out, but we are still waiting on the tablet via mail since they were out of stock in store.

I feel so secure with the geek squad warranty! Bought the two year to be safe! Great value

Murphy's Law tells us if we buy it we won't need it and if don't buy it we will regret it. Without a warranty, geek squad won't even look at it.

I bought this for my M1 iPad Air. Although iPad is reliable product. I travel with this and use it for my work. So the chances of incurring damage are higher than if I only use it at home. I have use Best buy GSP in the pass and I like the policies that their are there for the life of the warranty. The only sad thing is that once the Geek Squad Protection is fulfilled, lately you can't purchase a new GSP plan. This is a recent change which I hope they will change.