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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4196 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,196 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad is great to have, the team can help you with just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked the screen they got it fixed within a week, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support is available to answer any questions. Haven’t had the need to replace the tablet yet but they’re available to answer any questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance is always good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who assisted me was very helpful and convincing as to why it made sense to purchase additional protection. Even with total tech support I needed the ability to replace a broken item. Thanks!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Always required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always a great investment. Thankfully I haven’t had to utilize it yet but if I need to I’m happy I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uh yeah duh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy the replacement plan... always, things happen out of your control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steele

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong for two years for the price. You never know and it save money in the long run. No hassles either. You can now trade up even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My previous tablet was purchased in 2014 & was a real work horse. If this one does as well, I will be thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - 1-Year Accidental Geek Squad Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, but I'm sure it's a good deal. Would recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your support and i recommend allways to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very important along with our purchases in the event any of our devices have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad service. Everytime I have had to use it I received the best service and my products was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my outdated laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my laptop. Fixed my issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possible issue with Samsung?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the service yet, but I will be. My Samsung delays and will get it checked out to see if there are any issues with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    kind people

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so kind and work really hard to do the best for you

    I would recommend this to a friend