Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4507 reviews
(4,507 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad member since 2004
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Device saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUY THIS FOR ANYTHING! I get Geek Squad protection for any electronic I purchase at Best Buy. Never had a problem working with them and repairs are always well done. ITS WORTH THE MONEY!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I did not use this one this time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year has gone by and I did not use this warranty, but... The previous tablet I got had a problem and due to this warranty I had for it, it was replaced right away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't live without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift item. My niece always hurts technology. iPhone broken, camera broken, DVD player broken. At least I have piece of mind and do not have to keep papwork. Bestbuy tracks my protection for me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fire tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome it just needs to have more protection if the kids throws it drops it and all
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect the stash, or just let Best Buy do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing since you're the immunization shots, just get the protections you will be happy, its easy break it brings it in give it to the Geeks and they will fix it or replace it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad made sure all our questions were answer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always comes in clutch when i need something done
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like knowing that if anything happens they try to fox it and if they cannot I get store credit for the full value. You do not have to take a refurbished older model, you can choose to upgrade if something does go wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My local store geeks are always helpful and polite. I sometime wonder if my questions are elementary for them but I have never been treated in a condescending manner. Since I was purchasing technology that was new to me, I'm happy that I added this service to my purchase.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 5 out of 5 stars
covering my tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Geek Squad protection for my tablet, because I take it to school every day and wanted a peace of mine, in case anything were to spill on it. Or if I were to drop it, I know it is covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection plan was great for my laptop. I got a free laptop when the computer started to malfunction before the year warranty was up. The geek squad team was also very helpful and were very kind to me when I brought them my laptop!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pretty awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how if my devices ge. t broken i can bring it back and it wil be fixed. Best buy has always honored it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though we paid for the warranty and never had to use it, it was great to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks goodness i got this for my daughters amazon tablet, shes two years old but you just never know what could happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


