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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4512 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,512 reviews
  • Rated 5 out of 5 stars

    Im worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the Geek Squad Protection plan. I can relax with a piece of mind knowing that if anything goes wrong with my tablet it will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and peace of mind but it is really expensive. I did buy it for a refurbished item so it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend great piece of mind knowing your purchase is protected even after manufacture warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are beyond amazing. They were able to diagnose my son's phone and got it up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fear for sale...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll see I guess... Buying fear is sort of against our worldview, but we've definitely used these in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend! any little thing this goes wrong always bring it to be looked at and they help right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proection from life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never have to actually use this. But it's nice to know we have protection from crazy kids and just life accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family member was very satisfied with her gift needed for her new position at work. Thin, light and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Just in case'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of protection is a plus' for the 'just in case' accidents. It's an assurance you'll rely on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant review something or aay anything about something I haven't used yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan to cover any issues since this is carried to and from school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always protect my purchases

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always has me covered. When I need something fixed, Geek Squad does the job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your product breaks you can get it fixed, if they can't fix it they replace it, and if it's outdated they will give you the equivalent or a store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever did whem I purchased my Surface Pro. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without purchase this warranty. It's been a piece of mind protecting my devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the insurance if you get an expensive electronic. I hav t actually used it but it is always good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad to have this added confidence in knowing I’ll be protected with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans on everything. I don't always use them, however, the money I've put into them is nowhere near the replacement values I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Better that it was free with my kids tablet purchase! Great add on Best Buy!! Way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids destroy everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids you need this. That is all. Its no hassle and your investment is protected.

    I would recommend this to a friend