Customer Ratings & Reviews

Geek Squad has the best product protection and replacement, hands down!

Geek Squad has the best product protection and replacement, hands down!

I really love the plan thanks it helps a lot with my sons habits

I Hasbrouck used the Geek squad for several years. They have always fixed my stuff quickly and correctly.

Was easy to exchange with the warranty without any questions.

so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

Great to have when accidents happen. This makes everything easy. The process is quick and easy.

Never leave your devices unprotected. Get the Geek Squad.

Never leave your devices unprotected. Get the Geek Squad.

Bestbuy is the best store for me The protection the services is perfect

Great protection if you value your products spedyit wisely.

Since we had never purchased a Samsung we thought that getting a protection plan was the way to go.

Bought warranty for my item, hopefully I will not have to use it

Wonderful well worth the money. Awesome product. Thank you

I always purchase protection. No problem using Geek Squad

Worth the extra money to spend just in case you never know

Great...........................................................

This warranty purchase will protect the tablets for a year

I have to use it I did not used my geek squad yet when I’m going to

Great Service with any product you purchase from Best Buy.