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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,472 reviews
  • Rated 4 out of 5 stars

    geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is update tech support that looks after your devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in the world and they truly take alot of pride

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is very knowledgeable of Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable of the product I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had it because both of my laptops went bad, and the warranty was able to cover them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 3 out of 5 stars

    Factory coverage should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got hosed without the warranty on a previous tablet. Use it for work and it got dropped and the screen cracked. out of 90 day factory coverage and woudn't replace, couldn't repair. Had to buy another. Got the coverage and a better protective case this time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet. Bt I heard good things about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it however, it’s good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the protection for it have not used as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price I bought it as a gift for my son hope he enjoys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not actually used this service yet better safe then sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I will definitely recommend to other people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priduct is well protected. Have no issues with Geek Squad response and knowledge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS set everything up and answered all questions quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service ca be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reviewed my problematic device and told me that it would be replaced with a reconditioned one but they needed to send it in. Came back 2 weeks later and the device had battery replaced . No improvement. Geek squad then replaced the unit.. wasted one month of time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protecting a purchase. Seems like it is good. If I have a problem they can solve it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of <Mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to take that , since I was buying a surface

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, best part was the deal that I was able to use to get it. Works wonderfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product to purchase for anyone, good to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology solution for all devices

    I would recommend this to a friend